Caring is Sharing!!

Electronic health records are information systems within the health care sector that are gaining momentum in this digital age. EHR are digital systems used to collect, store and recover detailed information of a patient’s clinical history in any care setting. I see it as important to have these software systems in medical sectors as we cannot underestimate the problems that arise from missing and incorrect information of medical records of patients.

EHR systems help to improve the way medical services are delivered to patients. With a great level of reduction in errors, better ways to store and retrieve details of patients, lower medical costs, less time consuming processes (Emmanouilidou & Burke, 2012).

 

EHR systems allow a great level of collaborations between medical practitioners as health information about patients can be shared across boundaries (BBC, 2010). So if I have to take my grandma, who needs check-ups and all regularly, to some other city or state, continuity of her clinical upkeep is sustained and the required standard as history of her care will be retrieved from the EHR systems by the new doctor she will be visiting. This is very good, I must say.

However, information systems such as this require also as a necessity good security measures. Unauthorised access to patients’ clinical details may be detrimental to the patient involved for so many reasons and I agree with Nati that it is important to protect patients from been accessed illegally or even been hacked.

Nati made some goods points in this video below:

Nonetheless, these EHR systems need to be properly designed and implemented to avoid errors with details as I read about a situation where there were technical mistakes somewhere in Texas. A patient’s information was no properly recovered by a doctor due to the design of the EHR system as the nurses and doctors had separate sections. The patient was the first Ebola case recorded in the US (Frank, 2014).

But again, before these systems can be used effectively, the staff in the healthcare setting must be able to use these technology properly. In Greece, for example  the medical sector lack an adequate IT know-how and this might cripple theproper use of EHR systems (Emmanouilidou & Burke, 2012)

These EHR systems if properly implemented will really help the medical sector.

 

BBC, 2010. News: BBC. [Online]
Available at: http://news.bbc.co.uk/1/hi/health/8559817.stm
[Accessed 11 March 2015].

Emmanouilidou, M. & Burke, M., 2012. A Thematic Revie and a Policy-analysis Agenda of Electronic Records in the Greek National Health System. Elsevier.

Frank, J. N., 2014. Article:Modern Healthcare. [Online]
Available at: http://www.modernhealthcare.com/article/20141003/NEWS/310039978/procedural-flaw-in-ehr-system-cited-in-texas-ebola-case
[Accessed 12 March 2015].

 

Stuck in the middle

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After reading Richard’s post, which I thought was brilliant, I wondered if collaboration with blogs, wikis and other social media tools were not entirely good within organisations. Fortunately, Gibbs, et al.( 2013) in their interesting paper made some clears suggestions about why sharing knowledge with openness might be difficult.

To an agreeable extent people don’t desire to share personal and work related information in entirely. Since the personality of a person can be known from profiles for example, another employee will be able to see this and who knows the impression of that particular person they leave with (Gibbs, et al., 2013). Technically giving up open information about some organisational activities might not be the best option to some people so they share vague information. There’s also a possibility that individuals may only give some certain information they feel is needed to keep a desired rapport with others.

It is also suggested in this paper that individuals might decide to use these enterprise tools in ways that is deem fit to them and even while they share knowledge and act relatively open, they may probably still desire to limit the level to which they are open during knowledge sharing. What happens when the company’s wiki gets to external users or hacked – which is common these days with online services (Lennon, 2009)

There is an existing conflict between the required need to be open and share information and the personal desire to restrict some information

Consequently, Richard was probably right about there being politics involved in the implementation or the way the information flows. Mission and vision statements for example are suggested to be written in ways that it puts everyone on the same page or is presumed to, but that is not always the case as top-level staff in the organisations and management will not voluntarily give up all information (Gibbs, et al., 2013).

Will you be stuck in the middle as well?

 

Gibbs, J. . L., Rozaidi, N. A. & Eisenberg, J., 2013. Overcoming the ‘‘Ideology of Openness’’: Probingthe Affordances of Social Mediafor Organizational Knowledge Sharing. Journal of Computer-Mediated Communication, p. 102–120.

IBM, 2009. Implementing Enterprise 2.0: Balancing social networking and community with collaborative tools and services. IBM, pp. 1-14.

 

Collaborations does it better

 

During class sessions, different tutors encourage collaborations among students and trust me it has always being helpful and resourceful as we share ideas, knowledge and work together. Learning hasn’t been more fun.

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Enterprise 2.0 is everywhere and has tools that are helping with proper collaborations and team work within organisations. Employees have tons of information to work with and especially when contents expand; getting the required information across to all sometimes might not exactly be easy.

Like emails, telephone, instant messaging are cool but imagine been able to leave information on a platform and everyone within the organisation can easily access it and contribute as well and everyone knows what’s going on and what should be done at all levels. That sounds really effective.

enterprise

Blogs, wikis, podcast, social networking, social bookmarking, etc. are examples of Enterprise 2.0 tools and have been seen to improve knowledge flow, organising information and redefining collaborations in organisations to achieve goals. Effective and efficient top-to-bottom communications are developed with Enterprise 2.0.

With profiles from social network, I can easily find who is up to a particular task, get up to date information about activities and suggest thoughts also in the comment section with blogs, social bookmarking helps find and share documents and information and so on.

People love to interact and engage with others and in an organisation when employees can freely and easily communicate and collaborate on company matters; it gives a sense of belonging like “one big family”J.

Enterprise 2.0 platforms reveal how collaborations really get work done!

 

McAfee, A. P., 2006. Enterprise 2.0 : The Dawn of Emergent Collaboration. MIT, pp. 21-26.

Miller, R., 2007. Article: CIO. [Online]
Available at: http://www.cio.com/article/2438467/enterprise-software/enterprise-2-0-definition-and-solutions.html#benefits
[Accessed 10 Mach 2015].

Leave no one out!! Accessibility is key!

We use the internet for so many things – academic, business, professional, leisure, social and all of that and since it’s that important especially in this millennial era then it’s only right that it should be accessible to all. When I’m using the internet from whatever device I’m using – PC or mobile device, I expect maximum web accessibility as it gives me satisfaction as an internet user; then let’s think about those with some type of impairment and how they would feel when they have excellent access too.

Don’t have an idea of the effects of an inaccessible web on disabled individuals? Watch this video

The continuously growing digital world has technology going on different levels so the need to manage the complications is paramount. Standards are set for all websites in order to make them accessible to disabled people. Web content accessibility guidelines (WCAG) have different levels A, AA, AAA set as standards in different regions for accessibility. However, are these standards set from really seeing the interaction with the internet from the views of the disabled? If not, then what is the need really? (Adam & Kreps, 2009)

IMG_20150309_123532  In the long run, when digital services are available to all users and there is no digital divide –a gap or difference between people who have access to digital technolgies and services and those that don’t, it will be valuable to IT vendors (IBM, 2006).

But when politics make set standard difficult to understand, we can still blame developers for inaccessible sites or can we? I wonder still, building a site that is accessible but doesn’t meet set standards or an inaccessible site that means set accessibility standards…well I agree with Adams and Kreps,( 2009) that maybe if the disabled group were involved thoroughly in the web accessibility issue, then probably we’d have more websites recognising their rights.

Adam, A. & Kreps, D., 2009. DISABILITY AND DISCOURSES OF WEB ACCESSIBILITY. ICS, pp. 1-16.

Datamonitor, 2006. IT accessibility for business advantage. s.l.:IBM Whitepaper.

Privacy or nah?

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Listening to “in my life” a song off the new album – burning bridges, of one of my favourite rappers Ludacris. I grabbed the following lines

“Now private pics on my private, no longer private, man, Hope I can get some privacy up on my private plane” – Ludacris

Now I’m thinking where privacy did really go? The rate at which digital surveillance continues with technology in this digital era got me feeling like I’m watched by others – government, private companies, etc.

I thought I could trust these internet companies my personal data when I use their services but well, government and companies keep getting personal details off our mobile and online interactions.

Maybe it’s the consumers of services that allow these intrusions themselves as I tend to agree with suggestions from a paper by Fletcher et al, that our individual desires for more access to certain information and services online got us giving up some level of privacy.

Maybe those privacy policy pages shouldn’t be too long that we can actually read them and know what we are getting into (McDonald & Cranor, 2008).

Watch Kashmir Hill help you figure out privacy in the digital age

But in all, it seems that some of us don’t know that our details are actually being used and some others have accepted that there is no privacy and have moved on (Meagher, 2014).

 

Fletcher, G., Griffiths , M. & Kutar, M., 2015. A Day in the Digital Life: A Preliminary Sousveillance Study. SBS.

McDonald , A. M. & Cranor, F. L., 2008. The Cost of Reading Privacy Policies. A Journal of Law and Policy for the Information Society, pp. 2-7.

Meagher, M., 2014. [Online]
Available at: http://www.forbes.com/sites/onmarketing/2014/07/24/why-online-privacy-should-be-the-defining-cause-of-the-millennial-generation/

Is cloud the right amount of wrong??

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I was going to start this post by saying “everyone knows about cloud computing these days” but then I thought about it…No! Not everyone knows about it! Some people can “click” their way through using a PC and mobile devices but don’t really know what cloud computing is.

Cloud computing mainly is taking computing resources from the desktop or traditional servers to the sky connecting to them over the internet. You go anywhere and with the internet and mobile devices, you can access your email, that’s cloud computing. Cloud makes things easier. For organisations, it reduces cost for example and that’s just one of the many advantages it has.

There’s a downside to everything and cloud computing has its own issues. We should have the liberty to change from one service to another, especially when desired experience or satisfaction isn’t gotten. But with cloud computing it isn’t that easy to switch service providers – a situation termed lock-in and you. Cloud computing to Richard Stallman, is senseless and Larry Ellison calls it “complete gibberish” (Johnson, 2008)

How would you really like to lose control over vital information? Give ownership of your data to another party? We obviously don’t want that! Privacy and security are top priorities for most people. No one visibly wants to be prone to attacks especially with vital information that can be related to our personal and organisational activities so we have to be careful when initiating cloud computing (Palanisamy, 2012).

Johnson, B. (2008, September 29). Tech: The Guardian. Retrieved from The Guardian website: http://www.theguardian.com/technology/2008/sep/29/cloud.computing.richard.stallman

Palanisamy, B. (2012). Top 10 Risks in the Cloud. CoalFire, 2-6.

Information systems….Really important!!

Information is what the world works with. Whether we are studying, at work, playing video games on our mobile devices, our day to day activities are filled with information and using this information is the reason why we don’t get stuck and left clueless. Having so much information and details to deal with, we need some sort of information system to keep data organised at different levels. Whatever the definitions given, from a paper on information systems by David Bourgeois, I can easily describe information systems basically as using computing resources – hardware, software, technology; to generate, organise and process data for events. Businesses and organisations use information systems to get better experiences in their operations. Information on suppliers, customers and other business details are properly processed and manipulated effective to better business operations (Bourgeois, 2014).

is sni

Walmart successfully used information systems to stand out in the retail industry; the retail link – a supply-chain management system implemented years ago was absolutely genius. It allowed suppliers check the inventory level and properly manage the products keeping stock update with inventory and warehouse operation cost low enabling them to have good price rates and relevant market stance.

David Bourgeois paper talks about different information systems and how they give organisations competitive advantage and also mentions the need for security in information systems which I agree is similarly important as we really have to keep our personal and business information away from the wrong hands. Good flow and use of information within and outside organisation can help develop innovative ideas and improve decision making process which is good for business and that’s what information systems gives you!   Bourgeois, D. T. (2014). Information System for Business and Beyond. Saylor, 1-162.  

Share Knowledge

knowledge

I’m sure many of us have heard the phrase “Knowledge is power!!” at different times and places in our day to day lives. But many people don’t show total comprehension of this phrase which is evident in the way they live their lives. Acquiring knowledge and learning new things helps improve all aspects our lives, even the way we make decisions, as we know more about things that relate to whatever we do – in our personal lives or within organisation.

I read this article by  (Tseng & Fan, 2011) about knowledge management, basically they say that the key factor for organisational success is to cooperate and share important information and collective knowledge. Well, I actually agree with that, it will help run the organisation effectively.  Most organisations these days develop knowledge management systems, which I think is a very good work ethic, to encourage the needed collaboration amongst staff in order to make the performance of individuals and the organisation in general better.

social network

It’s quite interesting to know that the social media is gradually being used in organisations’ knowledge management systems. Everybody uses social media these days and it is amazing how we stay glued to our smartphones and tabs; even at work we see regular interactions amongst employees. In a post by  (Thomas , 2013) blogs, Facebook, are familiar platforms many users stay logged in and using this as a knowledge management system will be effective – through comments and feedback features, and will make information ready to be accessed at anytime from anywhere.

So how about blogging or facebooking that knowledge for a change? 😉

 

Thomas , V. (2013, July 29). Retrieved from Mangoapps blog: http://blog.mangoapps.com/knowledge-management/

Tseng, F.-C., & Fan, Y.-J. (2011). Exploring the influence of Organizational Ethical Climate on Knowledge Management. Journal of Business Ethics, 325-342.

 

Social networks…Why are you in??

Social media have gained grounds over the years and it looks like “social media” is here to stay. Mobile devices and the Internet have also made it easier for people to get involved in the social media trend as participation is just clicks away. Initially, I thought that social media was for me (and yes! anyone) to interact with friends, family and probably people that share the same interest as me, but these days there are obviously no specific purposes for social networks. It’s used for business networking, entertainment and other reasons. Social media has helped users learn educative things, get inspired, build better interactive relationships etc. (Collin, Rahilly, Richardson, & Third, 2011).

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Social media craze even got some people comparing lives and having multiple personalities – social networks personalities and their real personalities in person; but are these really what social networking is all about? (Knight, 2013)

Ok! Think about why some individuals focus so much on having a large number of followers on twitter, Instagram, Snapchat and even the number of “friends” on Facebook unless you don’t know such people exist.

However, I’d leave you with something. After reading of a line from an interesting paper I read in class the other day, I realised that really, there is a difference between being “friends” and “friended” as Sherry Turkle suggested (Kreps, 2011).

Collin, P., Rahilly, K., Richardson, I., & Third, A. (2011). The Benefits of Social Networking Services: A Literature Review. Cooperative Research Centre for Young People, Technology and Wellbeing, 8-20.

Knight, R. (2013, September 20). Blogs:Innovation Insights. Retrieved from Innovation Insights: http://insights.wired.com/profiles/blogs/is-social-media-driving-people-away-from-real-interaction#axzz3T9liJLG9

Kreps, D. (2011). Social Networking and Transnational Capitalism. Creative Commons License, 689-690.